The mind boggles at how bad some customers can get when Aaron is accused by a mother that he sold and recommended that a teenager drink 1/2 litre of malt vinegar. After his store manager and territory manager start putting the pressure on him to apologise (even though the entire transaction was recorded on video tape with audio) he’s fired and the fun just begins…
Read it from Customers Suck! here. Unfortunately for us, it all happened in Melbourne, Australia. A good choice quote is “… he still hasn’t learned not to leave nasty messages on answering machines. The tapes on my machine are filling up so fast I had to buy a five pack from the local electronics store to keep up.”
Interesting story! I’m glad that things seemed to work out fair in the end.